Embedded Messaging in Salesforce allows businesses to integrate chat functionality into their websites seamlessly. With Enhanced Bots (Messaging In-App and Web, or MIAW), you can pass pre-chat values—such as a URL language field—to personalize and streamline the chat experience. This guide walks you through the steps to configure and pass a pre-chat value, specifically the URL_LANGUAGE field, into a Messaging Session.

When embedding a Salesforce Messaging In-App and Web (MIAW) bot on an external site, you might encounter the following error:

Overcome Salesforce Lightning Map display restrictions in restricted regions with a VPN, enabling seamless access to geographical data visualization.

The Winter ’24 Release for Salesforce Developers has arrived, heralding a plethora of updates tailored to elevate developer efficiency and amplify platform capabilities. Emphasizing ease of access to information, the Release Readiness initiative offers an array of formats such as blogs, videos, podcasts, and Trailhead quests, ensuring developers stay informed and engaged.